Home Office
(North and South Carolina)
Montgomery Insurance
13830 Ballantyne Corporate Place
Suite 300
PO Box 49130
Charlotte, NC 28277-2711
Phone: 704-759-7661
Fax: 704-544-2971
Regional Office
(Alabama, Mississippi and Tennessee)
Montgomery Insurance
Three Lakeview Place
22 Century Blvd., Suite 250
Nashville, TN 37214
Phone: 800-613-4170/615-231-7000
Fax: 615-231-7001
Regional Office
(Florida and Georgia)
Montgomery Insurance
2055 Sugarloaf Circle
Duluth, GA 30097
Phone: 678-417-3987
Fax: 678-417-3626
Claims
For losses relating to policies written by Montgomery Insurance™, you should report these losses to the Montgomery Insurance ANYTIME Claim Service™ at 1-800-561-0178.
Billing
If you have a question about your bill or need help with online billing, please email us or call us at 877-675-4411 (available Monday through Friday, from 6:00 a.m. to 6:00 p.m. EST), using the following prompts to reach a customer service representative:
- For active personal lines policyholders, enter "1-1-2" at the first message prompt; or
- For active business lines policyholders, enter "1-2-2" at the first message prompt.