Contact Us

Home Office
(North and South Carolina)
Montgomery Insurance
13830 Ballantyne Corporate Place
Suite 300
PO Box 49130
Charlotte, NC 28277-2711
Phone: 704-759-7661
Fax: 704-544-2971

(Alabama, Mississippi and Tennessee)
Montgomery Insurance
Three Lakeview Place
22 Century Blvd., Suite 120
Nashville, TN 37214
Phone: 800-613-4170/615-231-7000
Fax: 615-232-7129

Regional Office
(Florida and Georgia)
Montgomery Insurance
2055 Sugarloaf Circle
Duluth, GA 30097
Phone: 678-417-3987
Fax: 678-417-3626

Claims

For losses relating to policies written by Montgomery Insurance®, you should report these losses to the Montgomery Insurance ANYTIME Claim Service® at 800-561-0178.

Billing

If you have a question about your bill, want to sign up for Electronic Billing (for commercial lines only), or need help with online billing, you can use the Contact Billing Services form or call us at 877-675-4411 (available Monday through Friday, from 6:00 a.m. to 6:00 p.m. EST), using one of the following prompts to reach a customer service representative:

• For active personal lines policyholders, enter "1-1-2" at the first message prompt
• For active business lines policyholders, enter "5-2-3" at the first message prompt