Contact Us

Home Office
(North and South Carolina)
Montgomery Insurance
13830 Ballantyne Corporate Place
Suite 300
PO Box 49130
Charlotte, NC 28277-2711
Phone: 704-759-7661
Fax: 704-544-2971

(Alabama, Mississippi and Tennessee)
Montgomery Insurance
Three Lakeview Place
22 Century Blvd., Suite 120
Nashville, TN 37214
Phone: 800-613-4170/615-231-7000
Fax: 615-232-7129

Regional Office
(Florida and Georgia)
Montgomery Insurance
2055 Sugarloaf Circle
Duluth, GA 30097
Phone: 800-231-6047
Fax: 678-417-3626


For losses relating to policies written by Montgomery Insurance®, you should report these losses to the Montgomery Insurance ANYTIME Claim Service® at 800-561-0178.


If you have a question about your bill, or need help with online billing, you can use the Contact Billing Services form or call us to reach a customer service representative using the contact information below:

  • For active personal lines policyholders, please call 877-675-4411 available Monday-Friday 8am-5pm EST
  • For active business lines policyholders, please call 866-290-2920 available Monday-Friday 6am-6pm EST

Report a Claim

To report a claim, call Montgomery Insurance ANYTIME Claims Service™ hotline at 800-561-0178 anytime, anywhere.