In the event of work-related injuries or illness, workers' compensation insurance is designed to protect the injured employees and their employers.
Montgomery Insurance understands the importance of providing superior customer service for workers' compensation claims. Our claim handlers are empathetic in their work with injured employees while employing superior cost-containment strategies to control claims costs on behalf of our employers.
We have created this toolkit to help you better understand the claims process and the opportunities available to you to assist us in providing quality claim service while managing claims costs.
Reporting a Claim
Effective case management begins with timely reporting of your workers' compensation claim. We strongly encourage you to report all claims within 24 hours of being notified of the loss. If there is an accident, you can use our Accident Investigation Report Form to help gather the information pertaining to the accident. Our workers' compensation claims intake specialist will complete the appropriate State First Report of Injury form and provide you with a copy of it. Where indicated, the specialist will also submit a copy to the appropriate state agency.